Title: Document Processor

Reports to: School Operations Manager

Company Intro

You must be located in the state of South Carolina.

Frustrated with cookie-cutter education models? So are we. The Heron Institute, we create schools that adapt to real-world needs—because every community deserves a chance to thrive.

Job Description

Anticipated Salary: $18.75 - $20.00 hourly. This is a non-exempt position.

Time Off Plan: 20 days of PTO. Additional Time Off: MLK Day, Presidents’ Day, Spring Break, Memorial Day, Week of July 4th, Labor Day, Thanksgiving (Wed-Fri), Winter Break (Dec. 24-Jan. 1)

The Document Processor supports the activities related to student enrollment, record and system management. This position acts as the school’s advocate or representative.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

●       Supports student enrollment and re-enrollment process

●       Acts as a supportive resource for students, prospective students, and families by guiding and managing enrollment documentation with accuracy

●       Ensures state compliance guidelines are met for all incoming enrollment documents

●       Manage, develop, and ensure implementation of enrollment process

●       Follow established training processes and guidelines for school operations, ensuring consistent implementation

●       Understands and follows state compliance requirements to ensure accurate reporting

●       Coordinate efforts to ensure list of required documents for initial approval and reregistration is accurate and appropriate

●       Communicate requirements and deadlines clearly to families, including missing documentation and overall enrollment status

●        

●        Assists with school retention efforts, including collection of missing documentation

●       Assists administration with various projects

●       Periodic onsite presence required including team meetings and state testing

●       Other duties may be assigned

Required Education and Experience

●       High school diploma or equivalent

●       Proficient in Microsoft Excel, Word, Outlook, Google Docs, Forms, Sheets, Voice

●       Strong technology skills including database and spreadsheet skills

●       Experienced using search engines (internet) for research

●       Ability to clear required background check

Preferred Education and/or Experience

●       Associate degree (AA) or higher preferred

●       Program Enrollment related experience

●       Experienced using a student information system and/or other type of database

Supervisory Responsibilities

This position has 0 direct reports.

Top Perks

As a staff member at The Heron Institute, you’ll enjoy:

•              Benefits: Health care, dental, life insurance, and retirement through PEBA - Keep your service credit!

•              Work from home 8am-4pm - no car or lunch duty!

•              Laptop provided by the school and eligibility for internet reimbursement

Location

All staff must reside in the state of South Carolina.

This position is remote with the following travel expectations:

●       In-person orientation

●       All-staff professional development in July (2-3 days)

●       Quarterly Operations team meetings

●       1-2 student outings per semester

●       Additional travel expectations will be discussed in the interview process

Additional Information

Non-certified staff are compensated based on a combination of education and relevant experience. We offer state health benefits and retirement through PEBA as well as deferred compensation through Empower and supplemental plans through Colonial Life. Learn more: Working at CASC/HVASC

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is a full-time position. Ability to work independently, typically 40+ hours per week is required. Ability to maintain a professional home office without distraction during workday, typically 8-4 or as defined by the school.

The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

This position is “at-will” as governed by the law of the state where the employee works.  It is further understood that the “at-will” nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.

The Heron Institute is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected Veteran status age, or genetics, or any other characteristic protected by law.